Overview
Store and deliver cover images, galleries, videos, event files, terms, campaign assets, and attachments through secure file references.
Capabilities
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Select or upload reusable media through FileVault
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Attach signed or permission-aware file references to content versions
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Keep alt text, captions, role, ordering, and usage metadata in EngagementHub
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Replace assets without losing version and audit history
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Respect customer, public, internal, and provider-segment visibility
Setup Steps (6)
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1
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2
Step 2
Configure allowed file types, size limits, retention, and content-specific folders or logical paths.
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3
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4
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5
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6
Limitations
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FileVault owns storage, malware scanning, download authorization, and retention enforcement.
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Deleting a file referenced by a published version can break historical content unless reference protection is enabled.
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Third-party video URLs may follow separate availability and privacy policies.
FAQs
Does EngagementHub store files?
No. It stores metadata and FileVault references.
Can the same banner be reused?
Yes. FileVault media can be selected for multiple content items while EngagementHub tracks usage.
Can public and customer-only assets differ?
Yes. Each attachment or media use can carry its permitted visibility and delivery rules.
Pricing
Free
Free
Growth
USD 29.99 / monthly
Business
USD 79.99 / monthly
Enterprise
USD 199.99 / monthly