HomeBridge — Integration

Overview

Use HomeBridge customer-property relationships to target interests, reservations, assignments, waitlists, projects, listings, units, and outstanding customer actions.

Capabilities

• Expose dynamic property-lifecycle audience definitions

• Accept parameters such as project_id, listing_id, unit_id, reservation status, assignment state, or action type

• Resolve qualifying HomeBridge customer references with workspace boundaries

• Enrich permitted recipient data through approved identity lookups

• Return previews and provider-owned frozen snapshots

• Support live visibility checks for customer feed content tied to current relationships

1. 1

   Step 1

   Add the audience-provider capability and common segment controller pattern to HomeBridge.

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2. 2

   Step 2

   Declare segments such as customers interested in a project, active reservations, pending reservations, assigned owners, waitlisted customers, and customers awaiting an action.

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3. 3

   Step 3

   Define parameter schemas and external lookup dependencies, such as ProjectBoard projects or product listings.

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4. 4

   Step 4

   Select HomeBridge in EngagementHub and choose a segment.

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5. 5

   Step 5

   Supply the requested project, listing, unit, status, or action parameter.

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6. 6

   Step 6

   Preview the audience and request a snapshot for the campaign stage.

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Limitations

• HomeBridge remains the owner of customer-property and reservation relationships.

• Project names and media should be resolved from ProjectBoard or the listing owner rather than duplicated in audience definitions.

• Financial segments such as overdue balances should be supplied by the payment app that owns the financial record.

FAQs

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