Overview
Publish a short high-priority notice as a banner, popup, feed item, notification, or project-specific alert.
Problem
Urgent operational changes can be missed when they are buried inside long articles or sent separately through uncoordinated channels.
Solution
EngagementHub gives announcements priority, effective dates, visibility audiences, acknowledgement rules, placements, and optional delivery instructions.
How it works
Operations creates an urgent notice, selects a live AccessGuard or HomeBridge audience for portal visibility, chooses prominent placements, and optionally creates a frozen snapshot for in-app, email, SMS, or WhatsApp instructions. The announcement expires automatically when no longer relevant.
Who is this for
Expected outcomes
- Faster customer awareness
- Consistent message across portal and outbound channels
- Automatic removal of expired notices
Key metrics
Eligible customers reached
0 %
95 %
Median time to first view
180 minutes
30 minutes
Expired announcements still visible
12 count
0 count
Gallery
Downloads & templates
Security impact
- Announcement content, priority, acknowledgement state, audience references, and customer interaction events · PII: Registered user IDs and acknowledgement timestamps where enabled
Compliance
- Current consent enforced by delivery apps
- Minimal event payloads
- Expiry and acknowledgement audit history