Signed Webhooks — Integration

Overview

Send selected EngagementHub events to approved external systems with signatures, retries, delivery logs, and scoped payloads.

Capabilities

• Configure event-specific webhook subscriptions

• Sign deliveries and validate destination ownership

• Retry transient failures with bounded backoff

• Inspect delivery attempts, response codes, and correlation IDs

• Rotate secrets and disable compromised endpoints

1. 1

   Step 1

   Create a webhook connection and verify its destination.

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2. 2

   Step 2

   Select allowed EngagementHub topics and workspace scope.

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3. 3

   Step 3

   Choose payload version and permitted fields.

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4. 4

   Step 4

   Store the signing secret through the platform secret mechanism.

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5. 5

   Step 5

   Send a test delivery and validate signature verification.

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6. 6

   Step 6

   Enable the connection and monitor retries or failures.

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Limitations

• Webhook recipients must protect personal data and comply with workspace policies.

• Large files and audience lists should be represented by authorized references, not embedded payloads.

• Repeated failures may pause or disable the connection according to policy.

FAQs

Pricing