Who this comparison is for
PayStream highlights
- Suite‑native dunning & messaging touchpoints
- Canonical events across payments, invoices, subscriptions
Recurly highlights
- Battle‑tested subscription operations
Capability matrix
| Capability | PayStream | Recurly | Notes |
|---|---|---|---|
| Subscription depth (trials/proration/seats) | Full | Full | Parity for common models |
| Multi‑PSP orchestration/failover | Full | Recurly connects to PSPs but not as router | |
| Agent refunds with approval & caps | Native | Partial | Desk‑first workflow |
| Dispute evidence automation | Native | — | |
| Accounting & tax adapters via suite | Native | Add-on | — |
| Event bus & automations | Native | Partial | Different models for webhooks vs suite events |
Total cost of ownership
When CX and billing belong together, PayStream reduces custom glue and speeds recoveries/refunds. It also future‑proofs PSP choice.
Assumptions
- Support‑led billing changes common
Migration plan
From Recurly · Import subs → preserve anchors → enable suite dunning & CX links
-
1
Import customers/plans/subscriptions
-
2
Attach tokens via provider or PayStream vault
-
3
Enable CX automations & agent tools
Security
- PCI scope minimization, encrypted vault, audit logs
Evidence & sources
| Claim | Value | Source |
|---|---|---|
| Suite automations | FlowForge triggers & actions for billing events | product_docs |
About PayStream
PayStream unifies payments for your workspace. Create invoices or subscriptions, accept global methods (cards, wallets, bank pay), and automate dunning with email/SMS links. Providers are pluggable, so you can route by region or fail over without rewriting flows. Agents issue refunds and send secure payment links from Agent Desk; receipts and PDFs are stored in SecureStore, and every event hits your FlowForge automations and Chronicle timeline.
Security-first design: tokenized instruments, least-privilege keys, signed webhooks with idempotency, and exportable audit logs. Finance and CX teams get shared metrics in InsightLake—auth rates, recovery, refunds, and MRR/ARR.