Overview
Generate PCI‑safe payment links (HPP) and get instant confirmation in Velaxe.
Problem
Agents need to take payments quickly during support/sales without handling card data or building checkout flows.
Solution
PayStream creates signed payment links with amount, currency, expiry, and optional line items. Customers pay on a secure HPP; status flows back to Agent Desk and automations.
How it works
From Agent Desk or FlowForge, issue a payment link. The HPP supports cards and wallets (Apple/Google Pay) with 3DS2 when required. Success/failure posts to the conversation and Chronicle timeline.
Who is this for
Support Agent
Sales / CX
Payments Ops
Expected outcomes
- Faster payment capture during live interactions
- Zero card data handled by agents (reduced PCI scope)
Key metrics
Time to collect payment in chat
20 minutes
3 minutes
Agent payment success rate
70 %
92 %
Gallery
Downloads & templates
Case studies
HomeCare closes invoices in chat
Average handle time dropped as agents issued HPP links mid‑conversation.
Services SMB NA
Security impact
- Invoice/payment metadata; tokens (no PAN) · PII: yes (contact identifiers)
Compliance
- PCI DSS SAQ‑A boundary via HPP
- SOC2 (change/access controls)
Availability & next steps
Free
Team
Business
Enterprise